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Stay Casino VIP Program: Club Tiers, Requirements and Benefits
Stay Casino operates under licences issued by the Autonomous Organisation of Online Gaming in Comoros (reference ALSI-202509073-FI2) and by the Curaçao Gaming Authority.
Four VIP Club tiers and how the requirements differ
The VIP Club has four levels: Silver, Gold, Platinum and Diamond. The important detail is that each level uses a different type of account activity as its requirement. The first two use a one-time deposit, Platinum uses monthly expenses, and Diamond offers a choice between total spending and lifetime deposits.
| Tier | Requirement |
|---|---|
| Silver | One-time deposit of $500 |
| Gold | One-time deposit of $2,000 |
| Platinum | Monthly expenses of $15,000+ |
| Diamond | $100,000 spend or $150,000 lifetime deposit |
That wording is worth keeping in mind before you decide which tier suits you. A one-time deposit is different from a monthly expense figure, while Diamond has two separate routes based on spending or lifetime deposits. Stay Online also presents the VIP Club separately from the Loyalty Program, so use the correct account feature when checking your progress.
The measure changes as the tier rises
Silver and Gold focus on a single deposit. Platinum focuses on monthly activity, and Diamond uses either accumulated spending or lifetime deposits.
Silver and Gold: the first two VIP Club steps
Silver and Gold share the same set of listed VIP benefits. They are the two tiers based on a one-time deposit, which makes them easy to understand if you prefer a clear starting point rather than a monthly or lifetime measure.
| Tier | Benefits |
|---|---|
| Silver | Cash bonuses, free spins, fortune wheel and VIP manager |
| Gold | Cash bonuses, free spins, fortune wheel and VIP manager |
The VIP manager is included at both levels, along with cash bonuses, free spins and access to the fortune wheel. These are the benefits attached to the Club tier itself, rather than a promise about a particular amount or outcome. In plain English, reaching either of these levels gives you the same named benefit categories, while the qualification amount separates Silver from Gold.
If you are weighing up the two, start with the requirement rather than the label. A sensible approach is to decide what deposit fits your normal entertainment budget, then see whether the relevant tier follows from that activity. There is no good reason to stretch your spending simply to move from one label to another.
Platinum and Diamond: higher thresholds and added privileges
Platinum and Diamond use broader measures than the first two tiers. Platinum is based on monthly expenses of $15,000+, while Diamond can be reached through $100,000 in spending or $150,000 in lifetime deposits.
| Tier | Benefits |
|---|---|
| Platinum | Cash bonuses, free spins, fortune wheel, VIP manager, increased payout limits, physical gifts and exclusive events |
| Diamond | Cash bonuses, free spins, fortune wheel, VIP manager and increased payout limits |
Platinum adds increased payout limits, physical gifts and exclusive events to the core benefits. Diamond includes increased payout limits as well as the cash bonuses, free spins, fortune wheel and VIP manager. The benefit lists should be read tier by tier, because each level has its own stated combination.
For most players, these higher levels are best understood as a description of account activity rather than a short-term target. Monthly expenses and lifetime deposits can add up quickly, so the practical question is whether the required activity already matches the way you planned to play. VIP status should be a by-product of your budget, not the reason you increase it.
How to read the thresholds before you commit
The cleanest way to understand the VIP Program is to separate deposits, monthly expenses and lifetime figures. They are different measurements, so putting them in one mental bucket can make the tiers look simpler than they really are. Honestly, this is the part most people skip.
- Identify the activity measureSilver and Gold use a one-time deposit. Platinum uses monthly expenses. Diamond uses either spending or lifetime deposits.
- Match the wording to your own recordsLook at whether your activity is a single deposit, a monthly total or a figure built over your account history. That tells you which tier requirement is relevant.
- Keep the measures separateA one-time deposit should not be treated as a monthly expense, and a lifetime deposit figure should not be confused with a single deposit.
- Check the benefits before decidingCompare the benefits attached to the tier you are considering, including the fortune wheel, VIP manager, cash bonuses, free spins and any higher-tier additions.
This approach also helps you avoid chasing a status level. The Club benefits are optional extras around your account activity. They should never turn a planned entertainment budget into an unplanned spending commitment.
Set your limit before you look at the tier
Stay Casino provides self-exclusion and deposit or spending limits. Set a figure that works for you first, then treat any VIP status as secondary.
VIP status, payout limits and Withdrawal planning
Platinum and Diamond list increased payout limits among their benefits. At the same time, account-level cashout rules still matter when you request a Withdrawal. The daily withdrawal limit is $10,000, with possible exceptions for VIP players; the weekly limit is $10,000 and the monthly limit is $30,000.
| Method | Minimum per transaction | Maximum per transaction |
|---|---|---|
| Mastercard | $300 AUD | $1,000 AUD |
| MiFinity | $100 AUD | $4,000 AUD |
| EzeeWallet | $20 AUD | $1,000 AUD |
Players who have made fewer than six deposits face a daily cashout limit capped at €1,000, approximately A$1,700. The withdrawal processing target is within 24 hours, although processing can take up to 3 business days. Additional documents and proof of identity are required before withdrawal.
There is no limit on the size of individual wins. That does not remove the daily, weekly or monthly cashout rules, so it is sensible to consider both the win amount and the way withdrawals are processed before planning how you will use your balance.
VIP status does not replace account checks
Keep proof of identity documents ready for the withdrawal process. VIP benefits and payout-limit rules sit alongside the account's normal verification requirements.
Support and account access when you use the VIP Club
For account questions, live chat is available 24 hours a day, seven days a week, in English. Email support and an FAQ section are also available. The casino supports English, French, German, Italian, Danish, Japanese, Korean, Norwegian and Slovenian.
The service supports AUD, USD, EUR, CAD, NOK and NZD in one account, which is useful if you want to keep multiple currencies together. Australian players can also use the iOS app or Android app for account access and play.
Keep VIP play inside a clear entertainment budget
A VIP club can make account benefits feel more visible, but it does not change the risk of gambling. Deposits, expenses and spending should stay within an amount you can comfortably afford to lose. If your planned budget has gone, taking a break is the sensible move.
Self-exclusion and deposit or spending limits are available at Stay Casino. These tools give you a practical way to keep your play controlled, whether you are looking at Silver, Gold, Platinum or Diamond.
FAQ
VIP Program questions
How many tiers are in the Stay Casino VIP Club?
There are four tiers: Silver, Gold, Platinum and Diamond. Each has its own qualification measure and listed benefits.
What is the Silver VIP requirement?
Silver requires a one-time deposit of $500. Its listed benefits are cash bonuses, free spins, a fortune wheel and a VIP manager.
What is the Gold VIP requirement?
Gold requires a one-time deposit of $2,000. The tier includes cash bonuses, free spins, a fortune wheel and a VIP manager.
How is Platinum measured?
Platinum is based on monthly expenses of $15,000+. Its benefits include increased payout limits, physical gifts and exclusive events alongside the core VIP benefits.
What are the Diamond qualification routes?
Diamond requires either $100,000 in spending or $150,000 in lifetime deposits. The tier includes increased payout limits, cash bonuses, free spins, a fortune wheel and a VIP manager.
Which VIP tiers include increased payout limits?
Increased payout limits are listed as a benefit for Platinum and Diamond. The account also has daily, weekly and monthly withdrawal limits.
What withdrawal limits apply to VIP players?
The daily withdrawal limit is $10,000, with possible exceptions for VIP players. The weekly limit is $10,000 and the monthly limit is $30,000.
What support is available for VIP account questions?
Live chat operates 24/7 in English, with email support and an FAQ section also available. The service supports several languages, including English, French, German and Italian.