Cookies Policy | Stay Casino

About cookies and similar technologies

Cookies are small text files that a website places on your computer, mobile phone, tablet or other device. They allow a website to remember information about your visit. Cookies can help a website operate correctly, recognise a returning visitor, remember selected settings and understand how its pages are used. Some cookies are stored only for the duration of a browsing session, while others remain on your device for a longer period.

Stay Casino may also use technologies that perform a similar function to cookies. These may include pixels, web beacons, software development kits, browser storage and device information. For simplicity, this policy refers to cookies and these related tools collectively as cookies. The information collected can depend on the type of technology used, your browser settings, the device you use and the choices you make.

Cookies do not normally contain information such as your full name or password in plain text. However, a cookie identifier may be linked with information about your device, browsing activity, account use or preferences. Where information can identify you, it may be handled as personal information under applicable privacy requirements. Stay Casino takes reasonable steps to handle information in accordance with its Privacy Policy and applicable law.

The website may use both first-party cookies, which are set by Stay Casino, and third-party cookies, which are set by service providers whose tools appear on or support the website. Third parties may use cookies to provide functions such as security, performance measurement, customer support, payment processing, analytics or advertising. Their handling of information may be governed by their own privacy and cookie policies.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support core website functions and may be required for pages or services to work as intended. They can help maintain a secure session, remember information needed while you move between pages, protect forms, identify unusual activity and support basic account or authentication functions. These cookies are generally not used to create a marketing profile. Because they are important for the operation and security of the website, they may not be available for opt-out through a cookie preference tool.

Functionality and preference cookies

Functionality cookies help remember choices you make, such as language, region, display settings or other preferences. They may make future visits more convenient and reduce the need to enter the same information repeatedly. If you disable these cookies, some preferences may not be retained and certain features may need to be selected again each time you visit.

Performance and analytics cookies

Performance and analytics cookies may collect information about how visitors use the website. This can include the pages visited, links selected, approximate time spent on a page, browser type, device characteristics and information about errors or page performance. The information is generally used in an aggregated or pseudonymous form to understand website traffic, improve content, identify technical issues and make the website easier to use.

Advertising and marketing cookies

Advertising or marketing cookies may be used to help deliver advertisements or promotional content that is more relevant to your interests. They may also help measure the effectiveness of campaigns, limit how often an advertisement is shown or recognise that an advertisement has already been displayed. These cookies may involve third-party advertising or technology providers. Where consent is required, these cookies will be used only after the applicable consent has been provided.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to protect the website, accounts and users from fraud, abuse, automated attacks and other suspicious activity. These technologies can help identify unusual login patterns, prevent repeated harmful requests and support investigations into activity that may breach the website’s terms. Blocking security-related technologies may affect the availability or reliability of some website functions.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject optional cookies or choose categories individually. Your choices may be stored in a preference cookie so that the notice is not shown repeatedly. If you change your mind, you may be able to reopen the preference tool using the cookie settings link or another control made available on the website.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Browser instructions vary, so you should check the help or settings area of the browser and device you use. You may need to repeat these steps on each browser or device.

Deleting all cookies may remove saved preferences and sign you out of websites that use cookies for session management.
Blocking necessary cookies may prevent parts of the website from working, or may affect security, account access and navigation.
Blocking analytics cookies does not necessarily stop all website information from being collected for essential operational purposes.
Blocking advertising cookies may reduce interest-based advertising, but you may still see general advertisements.
A browser setting that sends a privacy or tracking preference may not be recognised by every website or third-party provider.

If you use a shared device, other people using that device may be able to see some browsing activity or access an active session. You should sign out where appropriate and manage browser history and cookie settings according to your circumstances. You are responsible for checking that the privacy settings on your device reflect your preferences.

Cookie choices do not necessarily remove information that was collected before the choice was made. They may also apply only to the browser or device used to make the selection. If you access Stay Casino from another device, use a different browser or clear your cookies, you may be asked to make your choices again.

Third-party services, information and retention

Stay Casino may use external service providers to support website hosting, security, analytics, advertising, communications, customer assistance or other technical functions. These providers may place or read cookies on the website, or may receive information through similar technologies. They are expected to use information only for authorised purposes and to apply appropriate safeguards, subject to the arrangements that apply to the relevant service.

Some service providers may process information outside Australia. Where this occurs, the handling of information may be subject to the laws of another country. The Privacy Policy provides broader information about how personal information may be collected, used, disclosed and protected. You should review the policies of relevant third parties if you want to understand their practices in more detail.

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie. Session cookies generally expire when the browser is closed, while persistent cookies may remain until they expire or are deleted. Retention periods can vary according to the purpose of the cookie, the provider that sets it and applicable legal or operational requirements.

Information obtained through cookies may be used to operate and secure the website, remember settings, analyse performance, improve services, support responsible and compliant operations, prevent misuse and provide relevant communications where permitted. Stay Casino does not use cookies as a substitute for responsible account, identity or security controls. Any information used for account or gambling-related purposes may also be subject to separate terms and verification requirements.

Changes and questions about this policy

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or privacy practices. The updated version will be published on this page, together with a revised effective date where appropriate. You should review the policy periodically, particularly if you change your cookie preferences or use new devices to access the website.

If a change requires consent under applicable law, the website may present a new notice or preference request. Continuing to use the website after an update may indicate that you have read the updated information, but it will not replace any consent that must be obtained separately.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, use the contact or privacy options made available through the Stay Casino website. Do not include sensitive account, payment or identity information in an enquiry unless it is requested through a secure and appropriate channel.

By using the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and rights available to you. If you do not agree to optional cookies, you can reject or manage them through the available controls, although some website features may be affected.