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Stay Casino Withdrawal: How to Cash Out in Australia
Stay Casino operates under licences issued by the Autonomous Organisation of Online Gaming in Comoros (reference ALSI-202509073-FI2) and by the Curaçao Gaming Authority.
How to request a withdrawal from your account
For Stay Casino from Australia, the cashout process starts in your casino account. You choose an available withdrawal method, enter an amount within that method’s range and submit the request. The account may also ask for documents and proof of identity before your first withdrawal can be completed.
- Open the withdrawal areaSign in to your casino account and select the withdrawal option. Make sure the balance you want to use is available for cashout.
- Pick a payment methodChoose a method that suits the amount you want to withdraw. Mastercard, MiFinity and EzeeWallet each have their own minimum and maximum per transaction.
- Enter the amountKeep the requested amount inside the method’s stated range. If your total is larger than one transaction maximum, plan the requests around the applicable daily, weekly and monthly limits.
- Complete identity checksProvide the additional documents and proof of identity requested before the first withdrawal. This is part of the cashout process, so having the required information ready can make the next step easier.
- Submit and monitor the requestSend the withdrawal request and allow time for processing. The target is within 24 hours, with processing taking up to 3 business days.
Choose the method before choosing the amount
The payment method controls the transaction range. Checking that range first helps you avoid entering an amount that the selected method cannot process.
If you play Games Online, the same practical rule applies: check the balance available for withdrawal before submitting a request. A cashout request is easier to manage when the amount, method and identity details are all ready at the same time.
Australian withdrawal methods and the amount each accepts
Australian players have several ways to receive a withdrawal. The clearest method-specific figures are set out below, and all amounts are in Australian dollars.
| Method | Minimum | Maximum | Availability |
|---|---|---|---|
| Mastercard (AU) | $300 AUD | $1,000 AUD | Withdrawals |
| MiFinity (AU) | $100 AUD | $4,000 AUD | Deposits and withdrawals |
| EzeeWallet (AU) | $20 AUD | $1,000 AUD | Deposits and withdrawals |
Mastercard and MiFinity have different thresholds, so the best option depends on the amount you want to cash out. EzeeWallet has the lowest listed withdrawal minimum at $20, while MiFinity allows the largest single transaction at $4,000.
The casino supports Australian dollars, US dollars, euros, Canadian dollars, Norwegian kroner and New Zealand dollars. Cryptocurrency deposits and withdrawals are also supported, including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin and Tether.
The transaction range is not the same as the account limit
A method’s maximum applies to one transaction. Your total cashout can also be restricted by the daily, weekly and monthly account limits below.
Here is a simple example. A $1,300 Mastercard withdrawal cannot be sent as one transaction because the method maximum is $1,000. It could be split into $1,000 and $300 requests, provided the account’s wider time-based limits allow both.
Daily, weekly and monthly cashout limits
Stay Casino applies limits across different time periods. These limits matter even when the payment method itself accepts a larger amount, because the account total for the relevant period still has to stay within the stated ceiling.
| Period | Limit | Important detail |
|---|---|---|
| Daily | $10,000 | Exceptions are possible for VIP players |
| Weekly | $10,000 | Total withdrawals within the week |
| Monthly | $30,000 | Total withdrawals within the month |
| Players with fewer than six deposits | €1,000 per day | Approximately A$1,700 |
The fewer-than-six-deposits rule creates a lower daily cashout cap of €1,000, approximately A$1,700. If that rule applies to your account, treat the approximate A$1,700 figure as the practical daily ceiling rather than the standard $10,000 daily limit.
The limits overlap, so keep a running total across each period. For example, a $4,000 MiFinity withdrawal is inside the $4,000 method maximum. If it is your only withdrawal that day, you would still have $6,000 of the standard daily allowance remaining, while the weekly allowance would also have $6,000 remaining. The monthly allowance would have $26,000 remaining if no earlier withdrawal had been made that month.
There is no limit on the size of individual wins. That does not remove the separate transaction and time-based withdrawal limits, which control how funds can be paid out.
Count every request towards the period total
Several smaller withdrawals still add up. Before submitting another request, check what you have already withdrawn that day, week and month.
Processing times and identity checks before payment
Withdrawal processing targets completion within 24 hours. The stated processing window can extend to 3 business days, so the 24-hour figure is a target rather than a promise that every request will be finished in that time.
Identity verification is part of the withdrawal process. Additional documents and proof of identity are required before the first withdrawal. The useful approach is to complete the requested check before planning a cashout, rather than treating verification as an afterthought.
- Check the name on the accountUse the account holder details when preparing your identity documents and withdrawal request.
- Confirm the payment routeMake sure the selected method is one you can use for an Australian withdrawal and that your amount fits its minimum and maximum.
- Review the request totalConsider the transaction amount alongside the $10,000 daily, $10,000 weekly and $30,000 monthly limits, plus the lower daily cap for accounts with fewer than six deposits.
- Allow the processing windowAfter submitting the request and completing the required checks, allow within 24 hours as the target and up to 3 business days for processing.
If a request needs attention, live chat is available 24 hours a day, seven days a week in English. Email support and an FAQ section are available as additional ways to ask about an account or payment query.
What to check before submitting a cashout
A quick check before you press submit can prevent a frustrating mismatch between your request and the account rules. This is especially useful when your balance includes promotional funds or when you are making more than one withdrawal.
Deposit bonuses have 40× wagering on the bonus and free spin winnings, while the no-deposit offer has 50× wagering and a maximum cashout of $150. General deposit bonuses have a maximum cashout of 10× the bonus value, and the maximum bet while a bonus is active is A$8.
Cashback also has a wagering condition: Cashback is calculated at 3% of eligible pokies losses, up to $7,500, and carries a 5× wagering requirement. It is calculated every Monday and must be claimed manually before you work with that balance.
Use the smallest useful number of requests
Fewer requests make it simpler to track the method maximum and the account’s daily, weekly and monthly totals. Split a withdrawal only when the amount is above the selected method’s per-transaction maximum.
Support and responsible tools for managing your balance
A withdrawal is only one part of managing an online casino balance. Stay Casino provides self-exclusion tools along with deposit and spending limits, giving you ways to set boundaries around future play.
If you need help with a withdrawal amount, an identity request or a payment option, the 24/7 English live chat is the quickest support route listed for Australian players. Email support is also available, and the account’s withdrawal information can help you check the figures before contacting support.
Keep the process practical: decide what amount you want to cash out, check the applicable limits and leave enough time for the stated processing window. Gambling involves real money, so only use funds you can afford to lose and use the available spending controls when they would help.
FAQ
Withdrawal questions
What is the minimum Mastercard withdrawal in Australia?
The minimum Mastercard withdrawal is $300 AUD per transaction. The maximum is $1,000 AUD per transaction.
How much can I withdraw with MiFinity?
MiFinity withdrawals range from $100 AUD to $4,000 AUD per transaction for Australian players.
What is the EzeeWallet withdrawal range?
EzeeWallet withdrawals start at $20 AUD and go up to $1,000 AUD per transaction.
How long does a Stay Casino withdrawal take?
Withdrawal processing targets completion within 24 hours, although the stated processing window can extend to 3 business days.
What do I need before my first withdrawal?
Additional documents and proof of identity are required before the first withdrawal. Complete that check before relying on a payout.
What are the daily, weekly and monthly withdrawal limits?
The standard limits are $10,000 per day, $10,000 per week and $30,000 per month. Players with fewer than six deposits face a daily cap of €1,000, approximately A$1,700.
Can VIP players have a higher daily withdrawal limit?
Exceptions to the $10,000 daily limit are possible for VIP players. The weekly limit is $10,000 and the monthly limit is $30,000.
Is there a limit on the size of an individual win?
No limit applies to the size of individual wins. Withdrawal transaction and time-based limits still apply when you request a payout.